One dashboard
A complete record of all dispute activities and communications in one place.
Settlements, Dispute resolution
Flawless settlements through faster dispute resolution
Efficiently manage and resolve discrepancies with Gravitas ETRM’s integrated tools, ensuring financial accuracy and strong counterparty relationships.
Overview
Every dispute, tracked and resolved in one place
Settlement dispute resolution replaces scattered email threads with a governed process. Centralized tracking keeps a complete record of every dispute’s status and history, in-platform communication lets you collaborate with counterparties and share documents, automated workflows standardize notifications and task assignments, and comprehensive audit trails record every action for compliance.
Capabilities
What it does
Centralized tracking
Seamless communication
In platform
Collaborate with counterparties directly for faster resolutions.
Automated workflows
Standardized
Standardize the process with automated notifications and task assignments.
Audit trails
Unalterable
A detailed, unalterable record of every action for compliance.
How it works
From discrepancy to reconciliation
A four-step process, identify, initiate, collaborate, finalize, takes each dispute from discovery to a reconciled close with a full audit trail.
Benefits
Why it matters
Days, not weeks
Faster
What took weeks of emails is handled in days, in one platform.
Financial accuracy
Reconciled
Ensure settlements reconcile correctly.
Strong relationships
Transparent
Transparent resolution maintains counterparty trust.
FAQ
Questions
How are disputes tracked?
Through a centralized dashboard, each dispute has a unique ID and can be monitored by status, age, counterparty, and value in real time.
Can I attach supporting documents?
Yes. Trade confirmations, invoices, and meter readings can be attached directly to the dispute case, keeping everything organized.
Does the system send notifications?
Yes. Automated email and in-app notifications cover new disputes, counterparty comments, status changes, and deadlines.
Related
More in Settlements
See it on your trades
Request a demo
A working walkthrough of Settlements mapped to your commodities and workflows.